Terms & Conditions
Last updated: August 2026
These terms apply to your use of shop.wildhogbjj.co.uk (the “Site”) and any order placed through it. By submitting an order, you agree to these terms.
Who We Are
This Site is operated by Wild Hog BJJ, in collaboration with AG Shilajit. We are an authorised reseller of AG Shilajit products, not the manufacturer. Product testing, sourcing, and safety compliance are handled by AG Shilajit.
Orders and Availability
- Submitting the order form is a request to purchase, not a confirmed contract of sale. Your order is confirmed once we send you an order confirmation email with a reference number.
- We reserve the right to decline or cancel any order, including where stock is unavailable, at our discretion.
- Prices shown are in GBP and include VAT where applicable, but exclude delivery unless stated.
Payment
- We do not take payment on this Site. After you place an order, we will contact you by email with a secure payment link (bank transfer, card, or PayPal).
- Your order will be dispatched within 24 hours of payment being received and confirmed.
- We are not responsible for delays caused by payment providers or your bank.
Delivery
- Delivery costs and options (standard, tracked, or in-person collection) are shown at checkout and confirmed in your order summary.
- Delivery timeframes are estimates, not guarantees. We are not liable for delays caused by Royal Mail or other couriers once an order has been dispatched.
- Risk in the goods passes to you on delivery.
- Our products are food supplements, not medicines, and are not intended to diagnose, treat, cure, or prevent any disease.
- Any information on this Site about ingredients, purity, or potential benefits is provided for general informational purposes only and is not medical advice.
- If you have a medical condition, are pregnant or breastfeeding, or are taking medication, consult a doctor before use.
- You are responsible for reviewing product information and ingredients before purchase.
Returns and Refunds
- If your item arrives faulty or damaged, contact us within 14 days of delivery for a replacement or refund.
- As a food supplement, we cannot accept returns of opened products for hygiene and safety reasons, unless faulty.
- To request a return, contact us via WhatsApp or email with your order reference number.
Limitation of Liability
- To the fullest extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of this Site or our products.
- Nothing in these terms limits our liability where it would be unlawful to do so (e.g. for death or personal injury caused by negligence).
Changes to These Terms
We may update these terms from time to time. Changes take effect once posted on this page. Continued use of the Site after changes means you accept the updated terms.
Questions about these terms, your order, or a return can be sent via WhatsApp at 07956322437 or through our Instagram.